High prices, crappy customer service. Tried to take it back but they said that even with original receipt and tags still attached that they won't take it back and no in store credit or anything. They told me to take it back to another store. VERY DISAPPOINTING, My name is rafael castillo.went to goodwill store in downgoody in georgia purchased 3dress try to exchange same day ,they said is no exchange ior return in goodwill ,no fair expenden money and no even have the change to exchange the item,never buy clothes anymore at goodwill. Answer. Having a receipt and having tags on them still you are double dipping the consumer. I can understand having a time limit on returns maybe even the Assesors policy but if it's not tested and you're just throwing something out there and you're not sure if it works or not well don't sell it don't claim it to be something that it's night policies change from store to store they don't have a universal return policy even if it's stated on their website I can prove it quit taking advantage of your customers and hire people that are intelligent enough to know when somethings fixed broken new used or even trash. I purchased a CD/radio only to get it home and find out the CD player doesn't work. I want to return the bears and just have my money put background in my debit card,NOT STORE CREDITWhat l am I gonna do with 40.00 worth of damned BEARS!! Ohio Association of Goodwills | Ohio Association of Goodwill Industries Dell recycles computers and computer parts in Ohio. Customer got good price stuffs and people and get jobs and education. Goodwill is DISGUSTING IN GREED.the ceos make millions off of over pricing donated items. Then they jacked the prices up on shipping knowing dam good and well that it doesn't cost that much to ship that particular item! At least they were half price so I only paid $4.99 each but I'll never buy electronics from goodwill again. Goodwill Return Policy Ohio - Statements by Shannon I won't be going back there anymore. However, the whole refund is made in form of their gift card. They pay people to check the items before putting it out. Original hanging tag or sticker must still be attached to the item. Of course not. I was shocked when I found out yesterday the Goodwill store will issue a refund to the debit card I paid with within 7 days of purchase. Tried to take it back but they said that even with original receipt and tags still attached that they won't take it back and no in store credit or anything. I can understand that the dressing rooms are closed right now. Married, filing jointly. For more information about guidelines for Charitable Donations, you may wish to consult www.irs.gov. Job Club Do not wash any apparel, or you will not be able to make a return. PDF Drug-Free Workplace Program - Ohio It was over 2 year from expiration day. Moreover, when I tried on a suit coat over my dress shirt and out in the open in front of one of their mirrors, a store clerk told me I could not try it on. On 3-2-18 I bought every Bids bear they had for an older lady for her birthday,she didn't like them. Why not when you are only going to get the same amount as credit that you paid anyway. Just One day after purchase and was told. The cans and can nots of donations. People shop here because they don't have the money to buy new, and yet you throw whatever is donated into your shelves not knowing if it works or not. At Goodwill's stores, customers can return merchandise within 14 days of purchase with the receipt for any reason and receive the full value on a Goodwill gift card. So yeah I get the whole as is thing but I did everything I could to make sure it worked ok and do your sticker not inspect things?? Lets hope my new work pants fit since the dressing rooms arent opened either. But, the manager should have understood the situation and acted appropriately. I also work in high end retail. If enough people stop shopping there because of their no-return policy maybe they will change it. I purchased a rather large item yesterday. My daughter bought me two bras in Florida Goodwill I live in Georgia can I return the bras and George up with the receipt I know Goodwills policy does not let you get the money back so can i exchange for something else. I explained concern Goodwill would sell items that could cause harm to unsuspecting clients. This seemed a little backward. I returned several months later to use it only to discover at check out that it has "expired" less than a month prior and while the cashier said this to me she slid the card into the drawer (did not even return it to me so I could challenge it). Why did you guys remove the exchange policy?? It just doesn't seem right that they come out ahead over my misfortune. I believe that somewhere down the line these chain of stores have forgotten their purpose in this world..For a non profit organization that runs off of 100% donations for the means of helping the unfortunate people of the world to extremely pricey merchandise rude associates very informative associates extremely ridiculous return policy..NOT TO MENTION WHAT I JUST EXPERIENCED..I AM LIVID..I am standing in line waiting to check out and the gentleman in front of me was a HOMELESS VET who had a voucher from another organization trying to help the unformated which should have never been exposed to such things in life after risking his life for this pathetic greedy country but he is trying to buy a coat on a voucher and this lady at the register really had enough NERVE to tell him that the coat he wanted was not available on a voucher..ARE YOU FREAKING KIDDING ME..YOU ARE GIVEN THIS COAT AS A GIFT NO COST TO YOU SO WHY THE HELL CANT HE BUY IT ON VOUCHER..I will never donate or purchase anything from these greedy ass people..I bought his coat and ripped the voucher up and handed it to her.. THAT WILL BE MY ABSOLUTE LAST DEALING WITH THEM.. They gave me a number to call and speak with some guy called Terry atherton and he never answer the fcking call. What I bought was very dirty and chipped and today I find online I could have bought the same product brand new for $6 more. I waited 30 minutes & ended up in 5pm traffic! Top 1,536 Goodwill Store Reviews - ConsumerAffairs I brought it back and was told that I would only be able to get in store credit. Had to toss both of them. So I understand good will's return policy and that they all their clothing they have what they called double marked or double tagged. But it didn't bother me too much because I knew if I got a dud I could always take it back and find something else. We want to be transparent and let you know all of the facts that surround donating to your Goodwill. I want the 37 LG TV that I bought working or my money Back. Goodwill returns to Tallmadge with new retail store - cleveland Select Northeast Ohio Goodwill stores to reopen after threats Goodwill will also provide a Fair Market Value sheet that can be used as a guide to establish the value of your items. Items must be returned to the location where they were purchased within 14 days. Answer was "No" buy as is. I hope those who agree with their newly instated no refund policy speak up! Wrong. I purchased a rather large item yesterday. Return merchandise is now almost illegal. Guess Not! I do not mind if I have to waste my money with not high price items. Goodwill Industries of Greater Cleveland & East Central Ohio That old guitar could help connect employers with potential job candidates. They are just as bad. I was never told that they were going to change this. FAQs - Goodwill of Central and Northern Arizona FAQs - Goodwill Southern California Goodwill Industries of Greater Cleveland & East Central Ohio However, I desired to purchase a pure there. Does Publix Take EBT? I've NEVER been spoken to in the way I was today. The Goodwill return policy states that you must make sure that you visit the store within 30 days of the actual date of purchase or the Goodwill staff member will not be able to accept the return. We'll, you probably can guess what happened - neither worked. I received 2 items for my birthday in March. Not sure. I just went to a Goodwill store in St. Louis Park, MN, a suburb of Minneapolis. Just follow these three steps! As it stands today when you buy something there and return it even literally five minutes later, they've got your money and they will not give it back . I am vip member that means am always buying might have bought too much, on July 3 I went in to the store and was told that everything will be Sale July 4, on the sale day I purchased a 5x7 rug for the same price was hesitant I expected to pay the sale price and went outside to call a cleaner's on hearing the price to clean I said I will just put it back 2mins after purchasing, the rug for $60.00,the manager said I can't return, take store credit, I ask for some kind a prove to say I have a store credit they said the don't have anything to prove "suggestions for the Manager and cashier I should walk to different stores with the rug and the receipt for the next 7days to see if there is nothing else for $60". I want to start by saying I am a longtime GW fan. We are recognized nationally as one of the most efficient charities . Pre-Employment & Job Placement Services | Goodwill The law does not change the fact that donors continue to be responsible for valuing their donations and that they may be able to deduct the value of those donations if they choose to itemize on their taxes. Plugged it indoesn't work the damn motherboard is fried. Merchandise is sold in lots to the highest bidder. They charged me $13.98 and no where on the shoe is it marked to charge that much. When you make a purchase with a gift card, your receipt will show the remaining balance. I called them before I went to take the projector back to see if they were going to be open and she told me on the phone that I couldn't get a cash refund and Only store credit so I'm not sure exactly what wind down in this scenario but I think I'm pretty sure God stepped in so I didn't have to lose my composure and cause a stink in front of everyone but I will say to Goodwill you should post your refund policy somewhere on the wall before people make a purchase so they can't say they didn't know until after the purchase. My mother, my son and my nephew worked for them in fact my nephew still works for them! Cost was $30. Guess what. I'm done I'll purchase these items in the store at least they'll take it back if it doesn't work. I was told I could RETURN the items within a week with the receipt. Your email address will not be published. They dont charge extra for their return shipping. I wasted no time and brought both back within a couple of hours to find out that they could only give me an in-store credit that will only last within 30 days. I once was one of Goodwill's most loyal customers; however, after the return policy was changed, I stopped shopping there. I've donated to Goodwill many times but I don't like going into their store buying something trying to return it with the tags still on and being told no. #Satisfied Customer. Goodwill, you can claim you are doing this to protect your employees all you like, but in reality, you are only hurting yourselves with this ridiculous new policy. I do feel like I've been taken advantage of since they checked the items and priced them and represented them for what they are not. Prior to purchase I asked if there was any thing wrong with it and was told it worked and was complete. I bought a mocicrowave there and while I understand that those products are sold "as is" I plugged it in and let it run for a full min. Required: Calculate the amount of deferred consideration to be recognised at 31 March 20X6 and explain how the unwinding of any discount should be accounted for. Charitable Deductions: Your 2023 Guide to the Goodwill Donations Tax Money down the drain because staff obviously doesn't check, and they throw a fit if you try to take anything out of a box to examine it in store. They had put the best plates on the outside. Than I'm gonna make sure the cashier when I go to pay for it has checked everything to make sure there's a double take because this is not OK I buy 4 mire shirts not one was double tabs so I can't return them because ill be 86 from the store when I spend hundreds of dollars a So if you have questions like can you return things to Goodwill? And the Manager was rude TO A 60 YEAR OLD RETIRED GRANDMA IN FRONT OF HER GRANKIDS,,! I've gone to the goodwill in the last 5 days 3 days of the 5 and I tried to return something yesterday and the manager Needless to say only one of the two pairs fit me comfortably enough to wear .they were priced at $25.00 as were the other pair of 13 'a. With that amount of damage to a garment it shouldn't not have been on a hanger let alone $20. Once you buy any of these items, they belong to you and are not eligible for a return. Bad business decision.Bad judgement to change their policy. Will never shop there again.cgnt. Recently, prices (here in Warrenton/Astoria Oregon) have been going up at Goodwill, and I am changing my method of selecting items. Books, Records, Compact Disks, Video Tapes & DVDs, Housewares: Dishes, Glassware, Kitchen Utensils, Lamps & Small Appliances, Collectibles, Antiques, Knick-Knacks and other giftware. Their dressing area wasn't available so I was told bring them back with tags still intact and your receipt and we'll refund it or depending on how long you'll get store credit at the least. The shipping fee will not be refunded. You don't pay for the stuff you should at least give store credit for something that doesn't work!!!! Give their money back. If I couldn't find anything the first time I went through your rack what makes you think I can the second time? Example: purchased two collectable figures a day ago only to find on line that they WAY WAY WAY over priced the figures. So you buy something, it was the wrong size, I guess you can wear it as a hat, or just give it to a homeless person to smoke, or something. Typically, the concession amount for FBM can be one of the following: 50% of the cost that the buyer . If you aren't for any reason, you may return . All 3 locations know me. This handbook applies to all Goodwill Industries of Northwest Ohio employees. When I got it home, I realized it was too big. I bought a electronic sewing machine for 130.00 and a robot vacuum cleaner for 46.99 (that the manufacturer will not provide a manual for when called because I didn't purchase from a regular retailer) and have to buy a battery, and charging station for because they were no good..
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