No wait time! There are three ways to freeze your NCTUE information: online, by telephone (866-349-5355), and by mail (NCTUE Security Freeze, P.O. Lifeline is the FCCs permanent program to support affordable access to essential communications services such as broadband Internet access. Account type. Method 1: Check your enTouch Wireless application status online PHONE OFFER with qualifying NEW Lifeline and Affordable Connectivity Program enrollment only. Press Center; Join the enTouch Team; Contact Us; 1-888-610-1499; Internet. If you have any trouble, we are ready to help just dial 866.488.8719. This Agreement applies to subscribers who are enrolled in enTouch Wirelesss EBB services. enTouch Wireless customers can stay connected to friends and family abroad with FREE international calling to countries including Canada, Mexico, India, UK, and more!*. Customers using data consistent with AUP may receive unlimited additional data in 500MB increments for the rest of the month by contacting Customer Care at (866) 488-8719. Another official document evidencing the consumer's participation in a qualifying state, federal or Tribal Program. Service plan-specific terms and conditions limit the amount of high-speed data included with each service plan. If you remove your enTouch Wireless handset from your home, other family members in your household may not be able to reach 911 emergency services. The telephone number of the Food Distribution Program office, and the name and address of the person to contact for additional information. Participates in the Food Distribution Program on Indian Reservations. Program Approval Letter, Benefit Statement, or Verification of Coverage Letter,should contain the following basic information: Eligibility Screenshot or printout from an online portal or website tool,should contain the following basic information: Approval Letter or Benefit Statement issued by the SSA, or on SSA letterhead. EnTouch Wireless free government cell phone providers. No. Melanie Pinola As a service. You may continue to receive your Lifeline service without enrolling in the ACP program. Pick your new T-Mobile plan and phone, either online or in store. The ACP is a new program designed to provide additional support to make broadband more affordable for struggling households. Your account number can be found in the top right corner of any bill or by logging into your online account. You must opt-in and choose an eligible ACP service plan. NOTE: Your account will need to be in good standing in order to proceed. . ACP benefits may be obtained from any participating provider of your choosing and your monthly service benefit may be transferred to another provider at any time. Step-by-step guide to get your Mint Mobile account number and PIN. Notice of Action (award letter)acknowledging eligibility for FDPIR benefits; FDPIR participation documents(e.g., a benefit card or copy of a benefit card); TANF Award letter,should contain the following basic information: Head Start Award letter,should contain the following basic information: BIA Award letter,should contain the following basic information: This plan does NOT include unlimited data, + Unlimited Talk, Text & Data+ Free 5.5" Phone, + FREE SIM Card Only - No Phone+ Unlimited Talk and Text, + Unlimited Talk & Text (but NO Free phone - SIM ONLY), + 1000 Voice Minutes+ 500 Texts+ 100mb of Data. The telephone number of the Food Distribution Program office, and the name and address of the person to contact for additional information. California subscribers who subscribe to a combined non-tribal Lifeline + ACP plan and transfer out their ACP benefit will be automatically transferred to a Lifeline plan that includes 6 GBs of data. MyEntouch | Create Account | Index Register Please enter your full account information as shown on your bill. An eligible household is limited to one monthly service discount and a single one-time device discount. You can apply your ACP discount to any available enTouch Wireless service plan. Other factors, including your device, network availability from our underlying carrier, your proximity to cellular towers, and environmental factors may affect speeds. Divorce decree or child support document. Click here to check coverage in your area. Contact Us - enTouch An eligible household is limited to one monthly service discount and a single, one-time device discount. Offer not available for existing enTouch Wireless customers. *International Calling is Limited to unlimited landline and cellular calling to certain countries. For more information about the ACP, you can call us at 866-488-8719 or 611 from your enTouch Wireless phone. ACP services and devices are subject to consumer eligibility, provider participation, product availability, and approval by the FCC/Universal Service Administrative Company (USAC). Lifeline is a government assistance program that provides discounts on your monthly phone and/or broadband/Internet service. THIS OFFERING is a federal Lifeline-supported service provided by Boomerang Wireless, LLC, DBA enTouch Wireless, an eligible telecommunications carrier. Boomerang has been authorized to offer California LifeLine, a government assistance program to qualified California residents. Review updated: Jan 13, 2023. enTouch Wireless reserves the right to block calls to any country or international number range without notice. If you are adding an EnTouch Wireless SIM card to a phone not provided by enTouch Wireless, follow the SIM Card Activation steps shown below. Boomerang is authorized to offer California LifeLine, a government assistance program for qualified California residents. My Account - Entouch Systems PROMOTIONAL OFFER SUBJECT TO ELIGIBILITY FOR AFFORDABLE CONNECTIVITY PROGRAM (ACP) AND LIFELINE. enTouch Wireless may limit, alter, or discontinue your service if you generate abnormally high call volumes, abnormally long average call lengths, calls with abnormally high costs, abnormally high data use, or other disproportionate use when compared to those of other customers of enTouch Wireless. Current or prior year's statement of benefits from a qualifying state, federal or Tribal Program. 2) You authorize enTouch Wireless to disclose necessary information that you have provided to third parties, or information that enTouch Wireless has obtained about your rewards account: (i) to agents of enTouch Wireless or its affiliates, such as independent auditors, consultants or attorneys; (ii) to comply with government agency or court . You must use your phone to continue to receive service. Erik De La Garza / October 21, 2013. Using MyAccount, you will be able to change your email account passwords, create new email accounts, and find out information about your broadband service. Qualify by Program Medicaid / Medi-Cal SNAP / Food Stamps / CalFresh SSI Veterans Pension and Survivors Benefit + More Copy of last year's State or Federal income tax return. CA subscribers on the free combination CA Tribal Lifeline + ACP plan with Unlimited Talk & Text + Unlimited Data will receive an allocation of 25 GBs of data. LITTLE ROCK, Ark. Press the size on the backside of the card related to the SIM size your phone needs. Certificate of Naturalization or Citizenship, U.S. government, military, state or Tribal issued-ID, which includes date of birth and/or Social Security Number and/or Tribal ID, U.S. Military ID cards (active or reserve duty, dependent of a military member, retired member, discharged from service, medical/religious personnel), Common Access Card (only if designated as Active Military or Active Reserve or Active Selected Reserve), Military Discharge documentation, which includes date of birth and/or Social Security Number and/or Tribal ID, Mexican Consular Card (Matricula Consular - 2006, 2014, 2015 and later versions), Claim number OROther consumer identification number, A decision about the participants monthly entitlement amount, Prior Years State, Federal or Tribal Tax Return, Unemployment/Workers' Compensation Benefits Statement, Divorce Decree or Child Support Documents, Veterans Administration Benefits Statement, Current Income Statement from Employer or Paycheck Stubs, The beginning and ending dates of the award or certification period; and. Promotional FREE service and/or phone offers are subject to eligibility for ACP monthly service discount benefit. AUP and applicable terms and conditions are available at https://entouchwireless.com/terms-of-service/. GSM coverage required. By opting in, you are selecting enTouch Wireless as your ACP service provider and agree to these ACP Terms and Conditions. Astound Broadband powered by enTouch - Yelp Connected device benefits require a co-pay of at least $10.01 plus tax and fees where applicable. Servicing California and 33 other states! You will receive great, reliable service! You deserve the best phone and the best service! There are some great resources online with details for most carriers (wireless or landline). After high-speed data thresholds are reached, data speed will be reduced at increments in accordance with service plan details to as low as 256Kbps. EBB subscribers who qualified for the EBB through eligibility criteria that are not applicable to the ACP will be required by USAC to demonstrate their eligibility in the National Verifier to receive an ACP benefit using the ACP criteria before the end of the transition period. Service plan-specific terms and conditions limit the amount of high-speed data included with each service plan. Non-Tribal (CA) ACP + Lifeline Combined Service Plan: Tribal (Non-CA) ACP + Lifeline Combined Service Plan: Unlimited Talk, Unlimited Text and Unlimited Data*, Non-Tribal (Other, excludes OR, KY, PR) ACP + Lifeline Combined Service Plan: Unlimited Talk, Unlimited Text and 10GB Data, ACP + Lifeline Combined Service Plan: Unlimited Talk, Unlimited Text and 11GB, Unlimited Talk, Unlimited Text, and 14GB Data, Unlimited Talk, Unlimited Text, and 8GB Data, Tribal (Non-CA) ACP Only Plan: Unlimited Talk, Unlimited Text, and 15.5GB Data, Non-Tribal (Other, excludes OR, KY, PR) ACP Only Plan: Unlimited Talk, Unlimited Text, and 5.5GB Data*, ACP Only Plan: Unlimited Talk, Unlimited Text, and 6.5GB Data*, Your service plan terms and conditions may limit the amount of high-speed data included with your service plan and the actual speeds you will achieve while using our broadband services. Promotional FREE service and/or phone offers are subject to eligibility for ACP monthly service discount benefit. 3 consecutive months' worth of your most current pay stubs. Subscribers in states other than CA on the combination Tribal Lifeline + ACP plan with Unlimited Talk & Text + Unlimited Data will receive an allocation of 23 GBs of data. Or you can always return to this page, and use the contact form. Customer Support Hours Monday - Friday: 10am - 10pm CT Name* Email address* Message Hence, here is the comparison of the two plans in the state of California. Monthly service benefits may be transferred to another provider subject to applicable regulatory restrictions. Lifeline program participants are eligible to participate in ACP. To ensure eligible Americans have access to critical communication services the Federal Communication Commission established the Lifeline Assistance service in 1985. enTouch Wireless provides high-speed broadband service to ACP customers. Videos stream at DVD quality (480p). Only eligible consumers may receive ACP discounts. You may choose to take ACP benefits from a service provider other than your existing Lifeline provider. Service plans are posted on enTouch Wirelesss website at www.entouchwireless.com/acp-plans/. How To Get an enTouch Wireless Free Phone - Best All Review Any inaccurate information will delay the port process further. Copyright 2022 enTouch Wireless All Rights Reserved. You may choose another service plan by paying the applicable undiscounted rate for any of our plans available at that time plus applicable fees and taxes. Currently, only English and Spanish-speaking customer support agents are available because enTouch Wireless only offers and sells California LifeLine service in those two languages. Existing customers can also opt-in by replying to an opt-in SMS. Help Center | Q Link Wireless When registering to pay your statement online with the MyAstound Account, you will need to have your most recent billing statement to fill out the needed 13-digit Account Number and 6-digit Account Pin. Lifeline Assistance Programs. To check your enTouch Wireless application status and thus know if it's still being processed, or if it's rejected, accepted, or if the company has already shipped your free device, you can do the following. Lifeline Wireless Application Status - Assurance Wireless Click account settings, scroll to the bottom of the page and click Port Out information to view your account number and PIN. B14.