Nothing is free. Re: Palmera Vacation Club 4 years ago Save I am having the same problem. Congrats on finding TUG. Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses. This fact does not disparage the company in any way. I would also send a copy via USPS certified mail with tracking today. Pay only $199USDon your exchange fee when you book select Orlando resorts. BBB Business Profiles may not be reproduced for sales or promotional purposes. Reviews - Palmera Vacation Club It was also stated that Palmera would take back the entire deed at no loss to me "whenever" I wanted. We traveled to Hilton Head this past week to listen to a timeshare sales pitch with Palmera Vacation Club. Scam Clue 5: A promotion that poses as an investment. Company resolves 0% of complaints brought to its attention from Business Consumer Alliance. go back to original rules when we joined or get out of contract. At this point I am willing to let them keep the money they sham me out of. When I called the number on the email, it took me to an automated service. After being told they could take a trip to Hawaii, the couple went back home to Alabama. In Sept 2021, I was called about purchasing a two-day vacation that started on any Wednesday throughout the year. Palmera Vacation Club Reviews And Complaints - VacationTalk.net BBB Business Profiles generally cover a three-year reporting period. Now, multiply this over the next 50 to 60 years. Palmera Vacation Club is rated with a C rating from Business Consumer Alliance as of 2/18/2023. He swore up and down that the time of year didn't matter when booking and it didn't effect the number of points required. You must log in or register to reply here. They sat us down with our salesman in a large room. RCI and related marks are registered trademarks and/or service marks in the United States and internationally. Desired outcome: At our age changing made sense if this transition occured. Claim it and get a lot of features. Palmera Vacation Club Timeshares for Sale For Sale Search Now Filter results Map View List View Sort By 0 Palmera Vacation Club Timeshares Sorry! He then continues to berate our decision to cancel and even made some jabs about where we are from (Cleveland, Ohio). This will surely increase the credibility of your complaint. Timeshares are meant to be a lifelong product, even to pass down to your children or grandchildren. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. I sent it to the person and address listed on the Right to Cancel paperwork we signed during the scam process. The complaint has been investigated and resolved to the customers satisfaction. So here is my question, I am past the 5 day cancellation period, and my maintenance fees and the balance are coming due soon, what would happen if I just walked away and not pay a thing, letting them keep my down payment ? Already have an account? When I had enough and gave him a few words back he said "we could either do this the easy way or the hard way". Rescinding Palmera Vacation Club in Hilton Head, SC We will keep trying to contact them--one day they may actually answer--All I wonder is--if this is an above board company, why do they not take care of their clients concerns and simply return calls and settle differences? Reply. Palmera Vacation Club Members Association, Inc. The Palmera membership also included a Quest Vacation Club membership. How do they get away with this? Claim it and get a lot of features. Our credit is being held hostage by Palmera Time Share. They promised it would be sold in 3. No. From RCI Gold Crown standards, to Trip Advisors Excellence awards, to private communities, easy beach access, and beautiful accommodations, our resorts have everything you need for a luxurious relaxing vacation. We asked plenty of questions, figuring 4 heads were better than 2. Please let me know what happened or who to contact. Bath 2 . Advantages to us so we were told: lower We purchased points with Palmera Vacation Club and the salesman told us we could get a 3 bedroom unit with our points at Coral Springs. We are complaining six months later because we are still being as to pay taxes and maintain fees at the two exchanged properties as well as fees at Palmera V C. So the bottom line is instead of reducing the number of properties, they were increased as well as cost. Still no return calls. We bought 2000 points, in which the salesman told us and the other couple we were with, would get us 2.5 weeks per year in a 2 bedroom suite. Salary information comes from 9 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. My dad had this happen and he called them and said he was not paying anothe dime. I have tried multiple times and never receive a response from the request. Must call to book. He also danced around answering a lot of questions. Timeshare owners speak out against Hilton Head Island resort And can't book anything. We bought 3,000 points for around $13K. wisconsin. This is a multi-location business. The overall rating of the company is 2.0 and consumers are mostly dissatisfied. *The $199USD exchange fee offer and $209USD Extra VacationsSM getaways must be booked by 2/28/23 for travel through 12/31/23 and applies to All-Inclusive vacations only. But once visitors stop in the sidewalk to hear the pitch, they learn theres much more to the free maps and guidebooks. What is the cost??? They tell you it will take a little over a month after the sale before your on-line account for reservations is active. The lady I spoke too had no interest. My decision to purchased was based on lies. Promotional discounts and offers may not apply to all properties. We showed up for our "presentation" and had to wait almost 30 minutes for our "guide", Elliot (who is a salesman). All we ask is that you follow a few simple guidelines. Palmera Vacation Club is dedicated to putting our unsurpassed experience in one of the worlds most influential and desirable destinations at the service of our members. get quotes and more. Palmera Vacation Club | Timeshares Only The Palmera membership also included a Quest Location. We bought 3,000 points for around $13K. I explained to mr sheldon that the document he send me was not a quit deed and that i was not signing anything that i did not understand. Weeks Float . Is this Your Business? Theres nothing worse than a cramped hotel room and lack of personal space. How BBB Processes Complaints and Reviews, BBB Serving Northeast Florida & The Southeast Atlantic. BBB is here to help. Resolution Sought Login. RCI, LLC is not responsible for any activities or services provided third party providers. Influential celebrities and unscrupulous companies have overrun the media with messaging that timeshares are bad. Some systems only allow USPS. Now, I'm having nightmarish thoughts that someone will refuse to accept the letter delivery, etc. Reviews - Palmera Vacation Club Member Reviews What Our Members Are Saying Read what real members and real visitors of the Palmera Vacation Club resorts have to say about their experiences with us. Her request to surrender her Membership was received and acknowledged, via email, on August 29th, 2022 that the request has . Click here to get notifications about new complaints of Palmera Vacation Club. Check the complaint history, rating and reviews on this company. Palmera Vacation Club has been in contact with Ms. ***** File No. We were told they no longer sell that Who better to tell others about the free breakfast, friendly staff, or their comfortable room than someone whos stayed at the property? Write reviews, ask and respond to questions, He started to get pushy when he got into his sales pitch. The points we purchased would get us a 1 bedroom unit during certain weeks of the year. Villa del Palmar is a resort that belongs to Villa group timeshare in different locations throughout Mexico like Cabo San Lucas, Cancun, Islands of Loreto, Puerto Vallarta & Riviera Nayarit. The lawsuits say various promises such as annual visits during holiday weeks, waived maintenance fees, reimbursement for their current timeshare and other perks turned out to be false. Scam Clue 4: A promotion demanding that you act now or lose the deal. My next step was going to be to drive back down to HHI with my husband and do it in person but everything I have read on this site does not recommend doing that. Book by 8/15 for travel through 12/15/22. So he starts to get rude and tells us "so you like wasting all of your money" and stuff like that. When I called Palmera reservation services I explained my issue and was told the complaint would be brought up in the Friday Manager's Meeting and I would get a call that Friday. This allows us to verify that our reviews come from real guests like you. Please dont include personal, political, ethical, or religious commentary. All of the one star reviews that you read are TRUE. I called in late November and was told that my dates were not open to call again in January. If you enjoy the TUG website/forums or found value in the information you learned from TUG. Palmera Vacation Club Company complaints 12 - complaintsboard.com Help please. I am respectfully asking for a rapid response. From RCI Gold Crown standards, to Trip Advisors Excellence awards, to private communities, easy beach access, and beautiful accommodations, our resorts have everything you need for a luxurious relaxing vacation. Just curious, we are here this week and did the scam tour-didnt convert my TS to points after all these reviews-but was this resolved? No travel service of real value is ever free. So I stopped paying them, and they took money from my checking account (unauthorized) in addition to the $1K downpayment. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Box 7602, Hilton Head Island, SC 29938. Take a screenshot from the USPS and FedEx tracking that it arrived. Unlimited Vacation Club - Members Only Please! About 68% have two or more bedrooms, giving families room and space to truly unwind and relax. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. We wouldn't budge. We purchased a 3000 point timeshare for $12, 500 from Palmera Vacation Club. They were looking for Maintenance fees. Plus, you can even save on dining when you have the option to use a kitchen for home-cooked meals. Vacation Club membership. membership takes 45 days to activate, 15 days after you can Our Palmera Vacation Club Resorts are the best of what Hilton Head Island has to offer. Discuss the issues you have had with Palmera Vacation Club and work with their customer service team to find a resolution. The Right to Cancel states "If you decide to cancel, you must notify the seller in writing of your intent to cancel by sending notice by certified mail, return receipt requested, or by another verifiable means, to" Hopefully I have covered all the basis by sending both FedEx and USPS certified. He kept trying to tell us with all the room in the condo, we could bring all of our friends and family and blah blah. I hope you were able to get some resolution on your problem and aren't stuck with this scam of a vacation club/timeshare. All Rights Reserved. The salesman (won't name him yet) but he lied to us severely so we had my family go down to Hilton Head and asked for him as if they were Interested and they were told the very lies we were told and with several friends and family hearing all this and then taken for a tour of what type rentals in Hilton Head they could get with 3000 to 4000 points and it is available all the time, very nice Hotel 2 bedroom pool side. I've left messages and emails for Joe P. & Sheldon Stanhope, none of which have been returned and they are never available. Copyright 2020 Business Consumer Alliance All Rights Reserved. World renowned for it's golf and tennis, Hilton Head also offers a variety of water sports, miles of bike . View Details. At this point I just wanted to get my money back and get out of there. Thats another reason why people buy timeshares because the accommodations are comfortable, spacious, and luxurious! We are dedicated to delivering vacation memories that last a lifetime. With that said, we want to reverse this ordeal and return all funds as we were misled, given the wrong information, and falsified contractual information. File Complaint *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. The trading power we were supposed to have with RCI was incorrect. This offer only applies to new reservations. You are using an out of date browser. They never answer our calls I but 5000.points and paid $2000. Palmera Vacation Club Click to Rate or Add Salary Add Interview Add Benefits Glassdoor has 3 Palmera Vacation Club reviews submitted anonymously by Palmera Vacation Club employees. Making a full refund, as the consumer requested, Refuse to adjust, relying on terms of agreement. Others, however, pose a big financial risk. BCA has no information regarding government actions at this time. And while we were waiting for our "guide", we saw several retirement-age couples fill out the paperwork to purchase. Cancel.We want out of Palmera. I wanted to walk away from this SCAM but Palmera has threaten to sue me and they reported me to a collection agency. All rights reserved. Palmera Vacation Club: Reviews, Complaints, Customer Claims Prove them wrong! Also, remember that when first moving in, you will need to account for at least a deposit and first months rent. $12,000. purchase it back from us. When you compare the average cost of a timeshare with 60+ years of vacations, the savings are clear. This is the version of our website addressed to speakers of English in the United States. Does anyone else have experience with this and any advice? As a world-class vacation exchange provider, RCI is focused on bringing membersflexibility and choice. Pay only $199USD on your exchange fee when you book select Las Vegas resorts. A lot of robocalls are currently making this pitch. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Here it is a year and 1 maintenance fee later, no bye bye timeshare. The BBB has this "company" graded an F with a multitude of unresolved complaints. To use our mobile site, please enable JavaScript. Everything was going ok. Our salesman told us that he would never buy a timeshare and that this was wasn't one. BBB reports on known marketplace practices. Contributions should be travel related. Four years ago the city passed an ordinance to prevent deceptive, misleading and aggressive solicitation by businesses. However, I cannot afford this. Category Timeshares & Vacation Clubs. A forget speaking with the sales team or the "Mangers", they don't have a direct line according to the reservation team. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. Desired outcome: Finally he took our closing documents, ripped the cancellation page out, wrote a note about how this was the official cancellation, and made us sign it. Of course I didn't tell him anything, just told him that it is my right to cancel based on the agreement. Must call to book. And just so you know if you wanted to stay a week this time of year, (June) you would have had to use at least 3 years worth of points for the single week. You may think of timeshare as being an outdated thing-of-the-past, but the timeshare industry actually continues to grow every year. and I fell for it. This will surely increase the credibility of your complaint. Extra VacationsSM getaways prices are based on a seven-night stay. ok, so we bought into Palmera a few years age stating we could have unlimited "smart stays" and were also able to grant them to any of our guests without us having to be there. The latest review amount billed was posted on Feb 28, 2023. Is this your company? They lied that we could be able to sell our Bluegreen Points (not one call in about a year). Often, you can answer the scam-or-not question before you even see the details of a club promotion. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-102137832', '');}, 'log_autolink_impression');car salesperson and I have bought cars, I know all of the tricks. The confirmation email said that if we were going to arrive after 5pm we needed to call a number. No we know why. Boy what an experience that wasfirst some guy wisked us away to a room away from everybody else, which was fine since we wanted to have a private conversation. This sounded good to me as my current time share only gave me one week and a one bedroom. Hawaii Seller of Travel Reg. I want to close my bank account in hopes of getting away from these vultures. Claim Business, Sign up for a Business Consumer Alliance account to manage your online storefront and complete your company's profile. The offer is only valid on select 7-night exchanges and Extra VacationsSM getaways booked in the RCI Weeks reservation system and does not apply to 7-night RCI Points exchanges. ST-36515. All of the lies, promises, and representations are part of the scam. A member may not be able to purchase food or drink at a resort if he or she chooses not to pay an optional all-inclusive fee. Also Check: Free Vacations For Cancer Patients. ok, so we bought into Palmera a few years age stating we could have unlimited "smart stays" and were also able to grant them to any of our guests without us having to be there. We grabbed our stuff and got the heck out of there. Good luck! Well after 35 days I finally got my information, and guess what--they lied--I know this is a shocker to most of you ( sarcasm intended ).. Have now been paying monthly with only just over $1000 going toward principal.No sale on deeded property as of this date.Very dissatisfied with Palmera Vacation Club.We were assured if we ever wanted to give up our membership we could presumably after we fork out the rest of the money owed.Much as we enjoy HiltonHead it is not worth all the headaches associated with it. We know of no licensing or registration requirement for companies engaged in this company's stated type of business. If we can verify it in our system, an email will be sent to you with your password. Palmera Vacation Club - Timeshares / Vacation Rentals Forum For a better experience, please enable JavaScript in your browser before proceeding. These may or may not be honest some are clearly outright scams, and others simply inflate the benefits and disguise the drawbacks.
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